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Unit Secretary/Assistant

Company: Beacon Health System
Location: Elkhart
Posted on: November 19, 2022

Job Description:

Full-time

600 East Boulevard

Clerical

Day

15.00---16.87---20.76

Performs receptionist and general clerical duties relating to the general functioning of the patient care unit. Assists with basic patient care activities in support of other associates. Specific tasks to be performed are determined based upon assignment and may include some or all of the duties listed below. Reports to Director.

EGH Nursing Purpose: To ensure safe, compassionate, innovate patient centered care, promote and engage in the advancement of evidenced-based nursing practice, create a culture of collaboration, professionalism and a healthy work environment.

MISSION, VALUES and SERVICE GOALS

* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Outcomes:

* Completes other job-related duties and projects as assigned.
* Contributes to the overall effectiveness of the department.
* Receives patient feedback via call backs, leader rounds, or surveys.
* Caring and Healing Environment:
* Exhibits self-care as evidenced by balancing workload and scheduling lunch breaks.
* Schedules and utilizes vacation days to renew/refresh as appropriate.
* Recognizes stress or situational frustration while on duty and takes respite time as appropriate.
* Behavior positively contributes to culture on the unit as evidenced by following Code of Mutual Respect.
* Allows core values and standards of behavior to drive practice around care of team, patients and families.

Leadership:

* Accepts accountability and responsibility to address issues and conflicts. Follows up with unit director as needed.
* Acts as a role model and precepts new associates as requested.

Teamwork:

* Communicate, collaborate, and function with other members of the health team.
* Follows TeamSTEPPS principles including participation in shift briefs, debriefs, and huddles to improve communication, patient care, and teamwork.
* Responds pro mptly to patient, family, and staff needs. Assists in emergency situations as directed.
* Fosters a sense of trust and collaboration among team members and other departments.

Professional Practice:

* Takes ownership and pride in their job.
* Respect the dignity and rights of the patient regardless of socioeconomic status, personal attributes, or nature of health problem.
* Maintain each patient's right to privacy by protecting confidential information.
* Clerical/Supply Inventory/Unit Maintenance.
* Monitors and orders replacement of stock supplies and materials.
* Keeps the department areas neat and orderly.
* Manages telephone calls.

Patient Care Delivery:

* Obtains and documents height, weight, intake and output, vital signs, and reports any abnormal findings in a timely manner.
* Picks up and delivers blood products per policy.
* Appropriately collects and delivers specimens.
* Completes purposeful hourly rounding.
* Assists with answering call lights.
* Delivers 1:1 staffing care when requested.
* Provides safe patient environment.
* Prov Education and Experience:

The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a High School Diploma or equivalent. Must obtain Basic Cardiac Life Support (BCLS/CPR) within 3 months of hire and maintain current certification. Previous experience in taking vital signs, medical terminology, computer data entry, scheduling and time management experience preferred.

Knowledge & Skills:

* Must be able to prioritize duties to meet deadlines for service.
* Legible handwriting, accuracy and organization skills to efficiently prepare medical record forms, clinic visits and pull charts for review.
* Good working relationships with others.
* Skilled in EPF, PHS and Microsoft office products preferred.
* Supportive and caring communication skills with clients. (good communication skills both verbal and written).
* Knowledge of medical terminology.
* Requires an understanding of the need to be responsive and reasonably adaptable for scheduling purpose, when necessary, due to the extenuating circumstances in support of co-workers and department functions.
* Strong team player.
* Communicates clearly and promptly with supervising nurse in order to give prompt care and experience for patients and families.

Working Conditions:

* Able to deal with significant amount of stress; frequent interruptions.
* Possible eye strain from C

Keywords: Beacon Health System, Elkhart , Unit Secretary/Assistant, Administration, Clerical , Elkhart, Indiana

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