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Application Engineer

Company: The Shyft Group
Location: Elkhart
Posted on: November 23, 2022

Job Description:


The Application Engineer plays an important role in Utilimaster where we design customized vehicles for customer-specific applications. The Application Engineer is responsible for acting as the technical interface between the business units and engineering, generating new business opportunities through development of new solutions, supporting field issues, and driving resolutions, as well as coordinating engineering resources to support on-going activities. A technical degree is required for this role due to the critical design and engineering interactions with our customers. Along with the technical skills, strong interpersonal & communication skills are paramount for building relationships with customers & internal support.

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What You'll Be Doing

  • Applications & Design. Act as the key technical advisor and product advocate for the business unit. Evaluate and translate customer requirements into functional and technical elements that can be used to drive technical specifications for new product development or product optimization.
  • Prepare and deliver formal technical presentations to the sales department, external customers (new and existing), or other stakeholders, as appropriate.
  • Assist in the design and development process to ensure customer requirements and business unit objectives are captured, with a goal to meet or exceed expectations.
  • Ensure application of design practices and procedures supportive of Utilimaster best practices.
  • Relationship Building. Establish and maintain strong working relationships with external customers, with the goal of providing technical and business solutions for all stakeholders, while ensuring satisfaction through all stages of the process.
  • Maintain existing customers, while working to establish new customers through partnerships with sales and a focus on conquest opportunities.
  • Travel regularly to key end-user customers and OEMs to ensure successful product launches, support integration opportunities, and provide training when appropriate.
  • Keeping Ahead of the Competition. Support competitive benchmarking activities (product and manufacturers), to provide guidance/insight to business units for strategic planning.
  • Support sales and marketing activities through attendance of industry trade shows, conferences, and internal sales and training events.
  • Problem Resolution. Resolve customer issues in a timely manner that is consistent with the company mission, values, and strategic objectives. Solve complex problems with minimal assistance
  • Organization & Documentation. Maintain up-to-date and accurate records for key customers, quotes, project requests, contacts, and correspondence.
  • Support Systems Engineering team with the development and implementation of appropriate group tools and processes.
  • Other duties as required.
    • Bachelor's degree in Engineering or Engineering Technology is required
    • Minimum of 3 years' experience working in an engineering or technical field
    • Experience related to the design and development of on-highway, heavy truck, specialty, or automotive vehicles preferred
    • Comfortable with both analytical and "hands-on" application of technical skills
    • Able to effectively prioritize and execute multiple concurrent assignments
    • Proficient in Microsoft Office Suite
    • Working knowledge of SolidWorks 3-D CAD with ability to review and modify assemblies, models, and detail drawings
    • Working knowledge of ERP systems, with the ability to pull data as needed for analysis (e.g. costs, usage, supplier, volumes)
    • Creative and innovative team player with a positive attitude and a commitment to excellence & high standards
    • Self-motivated, with ability to work independently, with minimal direct supervision
    • Strong:
    • Communication skills, verbal and written
    • Leadership attributes and interpersonal skills
    • Organizational, problem-solving, and analytical skills
    • Willing and able to travel, domestically and internationally (10-20% of the time)
    • Possessing a Class B CDL, or be willing to obtain is either required or preferred based on products supported

      About The Shyft Group

      The Shyft Group (NASDAQ: SHYF) is North America's leader in specialty vehicle manufacturing, assembly, and upfit for the commercial, retail, and service specialty vehicle markets.

      The Shyft Group and our brands are as driven as our associates. Every person behind our badge is given the tools they need to positively contribute to the company, their community, and their families. Across eight go-to-market brands, in ten states and two countries, we have over 3,000 dedicated employees working as one to lead with innovation, ingenuity, and a dedication to quality craftsmanship.

      The Shyft Group rebranded in 2020 to reflect a new focus on high-growth end markets to help ensure long-term profitable growth. Our name and renewed focus reflect the action, speed, and agility we offer the commercial vehicle industry through our growing roster of brands - Blue Arc , Utilimaster , Royal Truck Body, DuraMag , Strobes-R-Us , Spartan RV Chassis, Red Diamond , and Builtmore.

      We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.

Keywords: The Shyft Group, Elkhart , Application Engineer, Engineering , Elkhart, Indiana

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