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Program Manager

Company: CH Robinson
Location: Elkhart
Posted on: July 14, 2019

Job Description:

What's the opportunity? The Supply Chain Program Manager is responsible to lead a 4PL partnership with one of our key customers focused on driving their supply chain transformation. The Program Manager will work across the customer enterprise - with both corporate and business unit stakeholders - to build and improve supply chain capabilities which improve cost, service and responsiveness. This role is responsible to lead, support and develop a team of analysts and project managers, while also managing and improving all aspects of the long term relationship with the customer. What will you be doing? Responsible for leading the 4PL program collaboratively with the customer Serve as the key customer contact for account operations, performance and operational strategy Lead, coach, mentor and develop TMC team members dedicated to the 4PL program Advocate and utilize TMC's project-based delivery model Manage the project portfolio and serve as the governance owner for the program Work with internal and external leadership to align TMC's technical and operational capabilities to customer's current goals and anticipated future needs Understand industry trends and apply to customer strategy and business P & L/Financial ownership and management of the account Foster a continuous improvement culture that is representative of TMC's values What are we looking for? Education Bachelor's degree required, advanced degree preferred Experience 7+ years supply chain industry experience is required A minimum of 2 years with direct management experience is required A minimum of 2 years of project management required Knowledge, Skills, and Abilities Proven ability to build, manage and foster a team-oriented environment Collaborative leadership style required to be successful in this role Ability and desire to work in a fast-paced environment Advanced written and verbal communication skills Demonstrated ability to design, develop and deliver presentations for internal and external audiences Demonstrated skill of managing internal and external customer expectations Comprehensive understanding of operational excellence methodologies Proven track record for delivering continuous improvement results Strong problem solving and conflict resolution skills Ability to multi-task and prioritize projects efficiently and effectively with attention to detail Demonstrated ability to work creatively and analytically in a problem-solving environment Advanced knowledge of Microsoft Office Applications Up to 25% travel may be required (domestic and/or international) Benefits We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K with company match, employee stock purchase plan, as well as a broad range of career development opportunities. About TMC Global supply chains are growing increasingly complex. Businesses need the latest technology and industry expertise to advance and stay ahead of the competition. At TMC, a division of C.H. Robinson, we understand what makes supply chains faster, stronger, and more efficient. As a leader in global logistics management, we combine industry expertise with our global technology platform, Navisphere, to support the world's most complex supply chains. Our logistics experts are located in six Control Tower locations around the world: Amsterdam, Chicago, Mumbai, So Paulo, Shanghai, and Wrocaw. This Control Tower network, supported by our technology platform, connects our customers to their suppliers and supply chain partners. Our customers leverage these capabilities to manage their logistics in over 170 countries across all modes of transportation. For more information, visit *************. Equal Opportunity Employer C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Keywords: CH Robinson, Elkhart , Program Manager, Executive , Elkhart, Indiana

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