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Customer Service Representative

Company: Beds by George, Inc.
Location: Elkhart
Posted on: November 25, 2022

Job Description:

Job Summary This person will handle technical support calls for assembly, troubleshooting, waranty, parts quotes, and assist the sales team. This is not a call center.This is an opportunity to join a family owned, growing company that builds a product that truly makes a difference in people's lives. The product we sell is medical safety beds for special needs and disabled children and adults. Responsibilities and Duties Customer service Product tech support Warranty Parts quotes Assist sales team Other general questions and assistance to dealers Qualifications and Skills Experience within the durable medical equipment industry is a plus.This requires strong technical aptitude mixed with good people skillsCollege degree is not necessary if other aptitudes are present. Professional approach to work Good people skills Regular and prompt followup Organized Excellent documentation and procedural skills Good writing skills Mechanical aptitude - basic abilities on how things work and assemble Competent with Word, Excel, Email Multi task - frequent interruptions Ability to finish tasks in priority and time management Ability to work with different personality types, education, roles Comfortable with basic math, profit margin calculations, discount structures Ability to lift 50 poundsJob Type: Full-timePay: $19.00 - $25.00 per hourBenefits: Dental insurance Health insurance Paid time offSchedule: 8 hour shift Monday to Friday No weekendsAbility to commute/relocate: Elkhart, IN 46514: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Beds by George, Inc., Elkhart , Customer Service Representative, Hospitality & Tourism , Elkhart, Indiana

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