Food and Beverage Supervisor

Company: City Museum
Location: Chicago
Posted on: June 1, 2025

Job Description:

Work Schedule: Varied hours including weekends, evenings, and holidaysReports to: Food and Beverage Assistant ManagerEssential Duties and Responsibilities:

• Must be able to fulfill all functions and duties of all Food and Beverage Department positions
• Supervise food and beverage staff to ensure efficient daily operation
• Conduct pre and post shift briefings with all Food and Beverage Department employees
• Ability to properly and safely operate all equipment used
• Initiate and impose disciplinary action according to museum policies and procedures
• Responsible for the conducting in-service and ongoing training of employees to ensure optimal customer satisfaction in quality, service, safety, and efficiency, as well as establishing and maintaining customer service standards
• Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff
• Responsible for the continued compliance with local Health Department sanitation guidelines and codes
• Responsible for maintaining food and beverage presentation standards at all quick service restaurant and food carts
• Ensure all museum policies and procedures are being followed by all employees
• Identify concerns and work with management to resolve concerns
• Maintain a clean and safe work environment for customers and other employees
• Provide superior customer service to all customers in a polite and expedient manner
• Assist customers with all questions regarding City Museum including facility layout and amenities
• Follow all museum policies and procedures
• Other duties as assignedQualifications:
  • Must be at least 18 years of age or older
  • Experience in department or equivalent supervisory experience preferred
  • Ability to accept guidance and supervision
  • Demonstrate ability to work independently
  • Ability to communicate effectively with public, customers and staff members
  • Be aware, attentive, and work well with others
  • Energy and enthusiasm for long days
  • Ability to work in extreme conditions and take precautions, including hydration, sun-protection and other precautions as necessaryPhysical Requirements:
    • Must be able to stand or walk for long periods of time
    • Must be able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds.
    • Must be able to lift and lower 25 pounds above shoulder level
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Keywords: City Museum, Elkhart , Food and Beverage Supervisor, Hospitality & Tourism , Chicago, Indiana