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Technical Support - Flo Dynamics and Maintenance Technicians

Company: Norco Industries
Location: Elkhart
Posted on: May 19, 2019

Job Description:

Technical Support - Flo Dynamics

Level - Experienced

Job Location - Plant 60 - Elkhart, IN

Education Level - High School

Job Shift - 1st Shift

Job Category - Admin – Clerical

Handles Technical support for all levels (end user, service center, corporate office) via phone and/or email correspondence. Troubleshooting 12v Electrical, plumbing, and a/c recovery systems. Authorizes warranty repair, processing part orders and returns, and dispatching service centers. In addition assists with Vendor returns including RMA's and processing Credit memos before transfer to Accounting, including receiving rework back into stock. Reviews the service centers invoices to determine if Customer Service needs to bill a vendor or customer. Handles UPS and also other receiving/paperwork when normal staff off. Also helps Production Supervisor in Flo-Dynamics in building parts if needed due to low/insufficient staffing. Also looking to hire Maintenance Technicians.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
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Keywords: Norco Industries, Elkhart , Technical Support - Flo Dynamics and Maintenance Technicians, IT / Software / Systems , Elkhart, Indiana

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