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Bank Teller

Company: INOVA Federal Credit Union
Location: Elkhart
Posted on: May 1, 2021

Job Description:

Teller Services, LLC a subsidiary of Chiphone--Federal--& INOVA Credit Unions is searching for a Teller.In order to accommodate organizational growth, Teller Services, LLC located in Elkhart, Indiana is looking for an enthusiastic, dedicated, and driven individual to join a thriving organization. We are searching for a Senior Teller. This position is responsible for backing up the Teller Supervisor when they are out of office. Our Tellers are a very important part of our organization. You will have the chance to interact with people in all phases of life with the assistance of a collaborative and engaging team. Responsibilities:* Work as a team with the CSR Supervisor to ensure staff is meeting referral goals; monitor and coach for performance; praise on strengths and coach for success on weaknesses* Hold staff accountable for referral goals* Sit with CSR's to listen and uncover and which they need coaching* Handle and carefully respond to all member inquiries by building excellent rapport & confidence* Identify member needs and take strategic action in a timely manner* Provide excellent member service through active listening on every interaction* Work with confidential member information and treat it sensitively* Develop and maintain a knowledge base of Teller Services LLC products, and services* Meet or exceed established goals by offering Teller Services LLC product, and services* Follow all communication procedures, policies, and guidelines during every member interaction* Identify member financial needs and offer solutions by phone and online requests. * Balance according to Teller Guidelines/Cash Handling Procedures* Monitor and maintain the safety and security of the branch* Complete documents relating to state or federal regulations.* Monitor SSC guidelines if Shared Service Center OutletWhat we are looking for:* Models and promotes collaboration across teams; breaks down silos. Encourages teams and members to candidly share ideas and concerns.* Proactively provides developmental feedback to team members and peers in a respectful and caring way.* Have the ability to prioritize and multitask* A self-starter* An individual with basic Microsoft Suite knowledge* Consistent work history* Some technical background* 2 Years cash service experience within the financial industry (within the past 5 years)* Supervisor experienceCome join our team of professionals!Teller Services LLC, promotes an equal employment opportunity workplace that includes reasonable accommodation of otherwise qualified disabled applicants and employees.

Keywords: INOVA Federal Credit Union, Elkhart , Bank Teller, Other , Elkhart, Indiana

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