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Service Center Manager

Company: Careers
Location: Elkhart
Posted on: May 3, 2021

Job Description:

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Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.


  • Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
  • Maintains excellent communication with external and internal customers
  • Analyzes revenue statistics
  • Identifies sales opportunities and develops customer solutions
  • Keeps fully informed of competitor developments
  • Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
  • Develops sales/marketing action plans to maximize territory revenue
  • Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
  • Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
  • Evaluates all freight claims
  • Ensures that Service Center premises are protected and maintained
  • Facilitates informational meetings with Service Center team members
  • Effectively handles special assignments as directed

  • Knowledge of the LTL/ Transportation Industry
  • Managed Drivers and Dock Workers
  • Managed a Sales staff
  • Has been responsible for developing and following a budget

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

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manager, service center manager, service center, leader, servant leadership, transportation, operations, trucking, LTL, culture, great company, family, customer oriented

#LI-DNP

Keywords: Careers, Elkhart , Service Center Manager, Other , Elkhart, Indiana

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