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Over, Short & Damaged Clerk (OS&D) - Full-Time

Company: Dayton Freight
Location: Elkhart
Posted on: June 22, 2022

Job Description:

OverviewCustomer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.Responsibilities

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companiesMay be asked to assist with:
    • Payroll
    • Data entry
    • Freight reports
    • Driver collect reports
    • Billing and fillingQualifications
      • Skillful in Microsoft Office Programs
      • Excellent keyboarding skills
      • Has worked in a fast paced environment and has excellent attention to detail
      • Experience with handling a high volume of phone calls
      • Exceptional communication and customer service skills
      • Legally eligible to work in the United States
      • Must be at least 18 years of age
      • Fluent in EnglishBenefits
        • Stable and growing organization
        • Competitive weekly pay
        • Quick advancement
        • Customized training program
        • Professional, positive and people-centered work environment
        • Modern facilities
        • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
        • Paid holidays (8); paid vacation and personal days
        • 401(k) plan, Company MatchCSR, Customer Service, family, culture, LTL, transportation, customer oriented

Keywords: Dayton Freight, Elkhart , Over, Short & Damaged Clerk (OS&D) - Full-Time, Other , Elkhart, Indiana

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