Over, Short & Damaged Clerk (OS&D) - Full-Time

Company: Dayton Freight
Location: Elkhart
Posted on: June 22, 2022

Job Description:

OverviewCustomer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.Responsibilities

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companiesMay be asked to assist with:
  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and fillingQualifications
    • Skillful in Microsoft Office Programs
    • Excellent keyboarding skills
    • Has worked in a fast paced environment and has excellent attention to detail
    • Experience with handling a high volume of phone calls
    • Exceptional communication and customer service skills
    • Legally eligible to work in the United States
    • Must be at least 18 years of age
    • Fluent in EnglishBenefits
      • Stable and growing organization
      • Competitive weekly pay
      • Quick advancement
      • Customized training program
      • Professional, positive and people-centered work environment
      • Modern facilities
      • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
      • Paid holidays (8); paid vacation and personal days
      • 401(k) plan, Company MatchCSR, Customer Service, family, culture, LTL, transportation, customer oriented

Keywords: Dayton Freight, Elkhart , Over, Short & Damaged Clerk (OS&D) - Full-Time, Other , Elkhart, Indiana