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Application Engineer

Company: The Shyft Group
Location: Elkhart
Posted on: September 17, 2022

Job Description:

Summary

The Application Engineer position is responsible for acting as the technical interface between the business units and engineering, generating new business opportunities through the development of new products, supporting field issues, and driving resolutions, as well as coordinating engineering resources to support ongoing activities.

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Responsibilities

  • Establish and maintain strong working relationships with external customers, with the goal of providing technical and business solutions for all stakeholders, while ensuring satisfaction through all stages of the process
  • Act as the key technical advisor and product advocate for the business unit
  • Evaluate and translate customer requirements into functional and technical elements that can be used to drive technical specifications for new product development or product optimization
  • Act as technical advisor and product advocate for the business unit
  • Support competitive benchmarking activities (product and manufacturers), in order to provide guidance/insight to business units for strategic planning
  • Prepare and deliver formal technical presentations to the sales department, external customers (new and existing), or other stakeholders, as appropriate
  • Resolve customer issues in a timely manner that is consistent with the company mission, values, and strategic objectives
  • Support sales and marketing activities through attendance of industry trade shows, conferences, and internal sales and training events
  • Maintain existing customers, while working to establish new customers through partnerships with sales and a focus on conquest opportunities
  • Assist in the design and development process to ensure customer requirements and business unit objectives are captured, with a goal to meet or exceed expectations
  • Travel regularly to key end-user customers and OEMs to ensure successful product launches, support integration opportunities, and provide training when appropriate
  • Maintain up-to-date and accurate records for key customers, quotes, project requests, contacts, and correspondence
  • Ensure application of design practices and procedures supportive of INCOSE (International Council on Systems Engineering) guidelines
  • Support Systems Engineering team with the development and implementation of appropriate group tools and processes
  • Solve complex problems with minimal assistance
  • Other duties as assigned

    Qualifications
    • Associates degree required, Bachelor's degree in Engineering or Engineering Technology preferred
    • 5+ years of experience working in an engineering or technical field
    • Experience related to the design and development of on-highway, heavy truck, specialty, or automotive vehicles preferred
    • Possess a Class B CDL, or be willing to obtain
    • Comfortable with the analytical and "hands-on" application of technical skills
    • Proficient in Microsoft Office Suite
    • Working knowledge of SolidWorks 3-D CAD with the ability to review and modify assemblies, models, and detailed drawings
    • Working knowledge of ERP systems, with the ability to pull data as needed for analysis (e.g. costs, usage, supplier, volumes)
    • Positive attitude
    • Creative and innovative team player
    • Commitment to excellence and high standards
    • Able to effectively prioritize and execute multiple concurrent assignments
    • Strong:
      • Communication skills, verbal and written
      • Leadership attributes and interpersonal skills
      • Organizational, problem-solving, and analytical skills
      • Versatile, flexible, and a willingness to adapt to changing priorities
      • Desire to improve self/area/company (including pursuing additional training, if needed)
      • Willing and able to travel, domestically and internationally

        About The Shyft Group

        The Shyft Group (NASDAQ: SHYF) is North America's leader in specialty vehicle manufacturing, assembly, and upfit for the commercial, retail, and service specialty vehicle markets.

        The Shyft Group and our brands are as driven as our associates. Every person behind our badge is given the tools they need to positively contribute to the company, their community, and their families. Across eight go-to-market brands, in ten states and two countries, we have over 3,000 dedicated employees working as one to lead with innovation, ingenuity, and a dedication to quality craftsmanship.

        The Shyft Group rebranded in 2020 to reflect a new focus on high-growth end markets to help ensure long-term profitable growth. Our name and renewed focus reflect the action, speed, and agility we offer the commercial vehicle industry through our growing roster of brands Blue Arc, Utilimaster, Royal Truck Body, DuraMag, Strobes-R-Us, Spartan RV Chassis, Red Diamond, and Builtmore.Required
        Preferred
        Job Industries
        • Customer Service

Keywords: The Shyft Group, Elkhart , Application Engineer, Other , Elkhart, Indiana

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