Patient Service Representative

Company: Urology Associates Of Elkhart
Location: Elkhart
Posted on: February 16, 2021

Job Description:

Urology Associates of Elkhart is seeking a full time Patient Service Representative for our busy Elkhart office. The ideal candidate will have one (1) year of medical office experience, be able to multi-task, work as a team and dedicated to providing exceptional customer service to our patients.
Job Summary:
Urology Associates of Elkhart is seeking a Patient Care Representatives PSR provides support with the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals. Essential Job Functions

• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into EHR.
• Provides exemplary customer service; treats patients and coworkers with courtesy and discretion.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Makes appropriate changes in computer system and on patient's chart.
• Enters confidential personal health information and financial information into computerized system with a high rate of accuracy.
• Complies with federal and local laws in ensuring patient privacy.
• Collects payment from patients, applies payments and adjustments to patient accounts in the computer system, and reconciles daily cash reports.
• Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems.
• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling chartsQualifications:

• Minimum of 1-year medical office experience preferred
• Computer background/knowledge preferred.
• Excellent customer service skills are required.
• Problem solving and interpersonal skills.
• Ability to multi-task and prioritize
• Detail-Oriented
• Can work independently and with a team (team-oriented)
• Effective oral and written communication skills We offer a generous benefit packagePaid Time OffPaid Vacation DaysScrub Allowance401(k) after 1 year of employmentGroup Health Insurance, Dental & VisionShort & Long Term Disability and Life InsuranceGreat family/work life balance

Keywords: Urology Associates Of Elkhart, Elkhart , Patient Service Representative, Sales , Elkhart, Indiana