Customer Service Agent
Company: Destinee Travel
Location: Elkhart
Posted on: April 24, 2024
Job Description:
THIS IS A WORK FROM HOME POSITION
We are seeking an outgoing individual for our customer
service/travel agent opportunity! As an Agent, you will be
responsible for booking amazing trips for corporate and leisure
clients in destinations all around the world! This position is
great for anyone who absolutely loves to travel and help others
with planning. Our Agents handle the research and booking process
for clients, this can include airline, hotel accommodations, car
rentals, and event/ticket sales. Anyone with an outgoing
personality, who loves to travel is highly encouraged to apply! ---
Roles & Responsibilities
- Research, Create, and Execute exceptional itineraries for
clients
- Review individuals needs and wants for travel, to ensure you
can cater a trip specially designed to meet their needs
- Complete ongoing training to earn and maintain certification to
book travel
- Attend ongoing webinars with vendors and suppliers, to become
specialized with specific destinations
- Become an ambassador for the brand
- Work along side of other team members
- Provide suggested budgets for clients
- Review budgets, and plan trips according to clients budget
constraints
- Create promotional materials to utilize
- Stay up to date on changes within the tourism industry
- Monitor restrictions on travel that come and go
- Book travel needs (airline, car rental, hotel accommodations,
cruise, ticket/event sales, etc---)
- Effectively communicate with clients pre/post travel
- Promptly respond to all travel inquires
- Effectively manage your time when researching trips and
communicating with clients
- Handle issues that may arise during the bookings and/or travel
for clients
- Maintain up to date information within our software
- Network with tour operators regarding packages that you can
possibly offer to clients
- Participate in FAM trips when possible ------
Requirements
- Must be fluent in English
- Must be able to effectively communicate with clients (strong
sales background a plus)
- Must have a smartphone with internet access, laptop recommend
but not required
- Personal travel experience is a huge plus, however not
required
- Previous experience in customer service or hospitality also a
plus, but not required
Perks: -
- Plenty of room to grow in the business - -
- Earn your own IATA number - -
- Discounted travel - -
- Fam trips -
- Extremely flexible hours
Keywords: Destinee Travel, Elkhart , Customer Service Agent, Sales , Elkhart, Indiana
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